So on Wednesday I had to go to a local fabric store to get one last piece of sew-in boning to finish the last awning for our
Christmas drama. This was it. The last thing to be done to the set before I could dust off my hands and call it done.
And I had a whole hour while one of the kiddos was at a lesson. Plenty of time. Actually, it was the only time I had for this particular errand since the final dress rehearsal (I'm also in the choir
and supplying one of the orphans) was in two hours and I still had to get back to repair the awning. Still, it shouldn't take long, right?
HA!This store is one of the more frustrating stores I've ever been in (and that's not just at Christmas - they're frustrating all year long. And uniformly frustrating across the chain of stores they run). They are chronically understaffed, pretty random in their inventory and, to top things off, they recently renovated so NOTHING is in any sort of logical spot. They are also the only store with certain items within a 75 mile radius.
Quilt bat is completely across the store from the cottons, the notions are split up by function in three different areas, trim is assigned some sort of random class/function system so ribbon and cording do not live in the same neighborhood, and heaven help you if you're looking for boning. The new cutting table also has one of those "take-a-number" systems which, in theory, avoids confusion when there's a lot of people waiting but, in practice, means that people tend to wander off with their number clenched in their hot little hands and then they expect to cut in when they wander back to the table after being away for 20 minutes and are behind by 15 numbers.
Now I'm sounding a trifle testy, perhaps, but add to that the
Christmas spirit that sometimes infects people at this time of year and you can see how it might spell some frustration.
So, suffice it to say, I stood in line at the cutting table for 50 minutes (with a person with
TWO numbers cutting in (
"I'll only be a second") that had to run back and forth because she couldn't decide on
one ribbon) only to face an even longer line at the cashiers. Ackkk!
By now, my child is getting out in 5 minutes and they will charge me a minimum $10 fee for childcare if I'm late. That's way too much to have to pay for a $2.49 length of boning. I'm starting to eye the greenery thinking I could just stash my goods in there because, trust me, the staff doesn't tidy up so it should be safe there for a week or so, when the sweet white-haired lady behind me in line notices my furtive glances.
"Long line, isn't it?"
"Yes. " And then a little frustration (desperation?) leaks out. "I'm supposed to be picking up my child right now. Do you suppose they'd notice if I just stashed this somewhere for 10 minutes?" Sheepish laugh.
Without a word this sweet and tired-looking lady holds out her hand.
???
"Give it to me," she says. "Trust me, this line will still be here."
I hope I said out loud all the random grateful thoughts that ran through my mind at this moment. I handed over my bit and ran for the door. After managing to get there and back without running anyone over and within the 10 minutes, the line was gone and so was my sweet angel. But she'd left the boning at the counter for me so I could breeze right through. Without cutting in on anyone.
I told the cashier how helpful this person had been and her response was a very surprised sounding "Was this one of our staff?"
(Apparently I wouldn't be the only one surprised by helpful staff at this store.)"It was a customer," I answered and she suddenly looked like she understood.
"That's nice," was her comment.
It was beyond nice. It was an act that ranked up with the angels appearing to the shepherds. I could hear the heavenly music and see the bright lights as my predicament lifted in a cloud of relief.

So today's it's HATS OFF to my angel lady in particular, but also to all the people that remember the spirit of kindness in this Christmas season.